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Any database, no matter how stable or secure, is susceptible to data corruption. Additional information about the causes of data corruption can be found in our Knowledge Base. Most errors can be resolved by following the steps outlined in our FAQ documents. Sometimes, data issues will require specific processes to repair. If you experience corruption in your database that cannot be repaired by restoring a recent database backup, or by executing Data Verification, you should contact Timeslips Technical Support. If the problem cannot be resolved over the telephone, your technician will assist you in submitting your database for repairs. Our experienced data services technicians have a very high rate of success in recovering corrupted data, and will see that your data is carefully, securely, and quickly repaired.
Our data recovery rates are very competitive—usually far less than that of third-party services.
| Service |
Price |
*Delivery Date |
| Standard Data Services |
$250 |
10 business days |
| Express Data Services |
$500 |
5 business days |
* When Timeslips Data Services receives the Customer's valid data and the signed and completed Data Submission Agreement, the timeframe for all services will start on the next available business day. The Timeslips Data Services department will make every effort to adhere to these timeframes. In some cases, the amount of corruption or size of the database to be converted may alter theses expectations. Express Recovery Service cases held longer than five business days will change to Standard Recovery Service and Charges.
Return shipping costs are also added to the total cost of the service and are non-refundable. Sales taxes apply to conversion services for AZ, CA, GA, IL, PA and TX.
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